Scaling Tech Businesses From Startup Through Growth

Operations consultancy and board advisory for scaling businesses.

A Founder's Caddie

A Caddie is a trusted advisor to a professional who helps guide that person to success.

We offer consulting services for tech startups and scale-ups with an ambitious mindset. From strategy development through to execution, we mentor, consult and do some of the heavy lifting to help you reach your business goals.

Whether you're preparing for fundraising, navigating a growth phase, or building the operational foundations to scale, we bring the experience of having done it before, multiple times, across different sectors.

Get in contact

Specialisms

People

People

Executive team development, organisational design, and scaling teams through growth phases.

Building the leadership capacity that lets founders step back from day-to-day operations.

Process

Process

Governance frameworks, operational rhythms, and the systems that turn founder knowledge into repeatable processes.

From vision through to execution, building structure that scales.

Systems

Systems

Technology platform strategy and enterprise infrastructure.

Assessing what you have, recommending what you need, and implementing systems that support your ambitions to scale.

Operational Maturity Assessment for Founder-Led Businesses

Most founders hit a ceiling. The business that once ran on instinct and hustle now needs structure to scale. But where do you start?

This free assessment helps you identify exactly where you're stuck across six key dimensions of operational maturity:

  • Decision clarity: can your team act without you?
  • Role definition: does everyone know what they own?
  • Process maturity: documented or tribal knowledge?
  • Planning cadence: strategic or reactive?
  • Financial visibility: insight or surprises?
  • Founder dependency: could you take two weeks off?

Get Your Score

Answer 18 questions and receive a personalised breakdown of your operational strengths and the critical area to focus on first.

5 minutes
18 questions
Instant results
Joel Baynes

Founding Caddie

Joel Baynes

Scaling Consultant, Startup Mentor, NED & Board Advisor

Joel's expertise spans 20+ years across marketing technology, data science, entertainment and government sectors. In previous roles he has had responsibility for full business operations to include client services, partnerships, advanced data and analytics, development, tech and delivery.

He enjoys joining the dots. Designing and implementing new teams, systems and partnerships. He often plays the role of a catalyst, an evangelist, building relationships that help make stuff happen, and drives business and people growth.

Expertise

Strategy: vision through execution
Investor relations & data rooms
Technology platform strategy
Governance & risk management
Executive team development
Network intros for funding

Testimonials

Joel changed my outlook on how a business should operate effectively. I have learnt more under his guidance than anyone I've worked with previously. A mix of strategic advice and hands on actions are a combination I can not recommend highly enough.

Dean Altass
Co Founder and COO, native.fm
For Founder-Led Businesses

Operational Maturity Assessment

Discover where you're stuck and what to fix first to build a business that can run without you in every meeting.

Sound familiar?

  • You're still approving every invoice
  • You're answering Slack/Teams at 9pm
  • Your team can't make decisions without you
  • Taking a week off means your phone blows up
  • You've heard "I thought you were handling that" too many times

The problem isn't your team. The problem is that you're the only person who knows how everything works.

You built the plane while flying it. That's how businesses get off the ground. But now you have a team, and somehow, you're working harder than when it was just you.

Nothing scales unless you do. And you're already maxed out.

What You'll Get

This assessment scores you across six dimensions of operational maturity, identifies your critical focus area, and gives you personalised insights on where to start.

5 minutes
18 questions
Instant results